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On these pages it is intended to provide information or links to information, services and benefits.

Landline switch off


After many warnings if does seem definite that BT will axe its copper phone network in 2025, so you may need to act now to ensure services which use the network can continue seemlessly. By this I am referring to Telecare and other security areas put in place to support your needs. Examples are emergency call lines/ centres for those who have falls, and use this to activate attention to their predicament.

Many Telecare providers ( or similar) are looking at how to continue the service especially in rural areas where Broadband connection isn't reliable. Check now with your supplier to see what is happening, and how they intend to keep your service activated.

The answer is "DON'T PANIC", but take action so its not a last minute worry.

There is a very good article explaining the whole process with different options in the magazine "Computer Active" Issue 659, 7th- 20th June 2023



With so many different scams in process across the country, you might like to know this basic info.

If you are concerned that you, a friend or member of your family has been drawn in to a scam affecting bank accounts, there is a simple phone number to call the majority of banks and check if fraulent action has occured. Just ring 159

Representatives from your bank, can then assist with details, if you discuss issues, and hopefully allay fears.


A Wheelie Friendly Accessible Amble in Leominster

Accessible Herefordshire CIC was pleased to celebrate the re surfacing of the Grange circular pathway with local community groups in
Leominster in January 2023.

“We are delighted to be able to access this wheelie friendly trail in Leominster. There is good parking nearby with easy access from town. It’s a great even, flat surface away from traffic for wheelchairs, pushchairs, bikes and mobility scooters to roam without getting too muddy. Refreshments and an accessible, spacious loo are also nearby at Grange Court and public toilets at the entrance to the Grange –

It’s perfect for a quick, easy, accessible blast of fresh air! The Priory church is open and is ramped inside so visitors can access parts of this historic church. This part of town is a haven way from the traffic and the uneven pavements of Leominster town which we understand are in line next for drastic overhauling.” Vicky, Director Accessible Herefordshire

Are you aware of Accessible Herefordshire?

Accessible Herefordshire CIC was set up in spring 2022 by Vicky Nicolson-James and Angela Martin, to provide accessible and inclusive information for businesses, communities and visitors to and within the county of Herefordshire. Click here to view the link.

Rejuvenate Carers craft group

The rejunvenate group, led by Maggie Sanderson began back in 2017 and in "normal times" meet at the Courtyard Theatre in Hereford.

Hereford Creative Carer Group, Rejuvenate, was just an idea! Maggie Sanderson and Lisa Woakes, both family Carers, were in a unique position to recognise just what was needed because of our own experience and this has contributed to its success. We are passionate Creativity and Wellbeing go hand in hand.

Check out this magazine by Rejunenate, who usually hold events and craft workshops to assist those with dementia, at the Courtyard in Hereford

It's a magazine of ideas to consider whilst under lockdown or in the future

The group has gone from strengeth to stength and provides a magazine of ideas and craft which you might like to explore and perhaps be inspired by

Their current magazine can be view here: Click here

Autism short films on Youtube

Are another idea and this feature is what they say about their channel:

This channel is run by me, Katie, and my 3 year old non verbal Son Caleb. Even though Caleb can not communicate through words, he lets me know what he thinks of my animations, and if they make the cut! We want to help children just like Caleb who struggle with certain everyday tasks. We want to help educate and make learning enjoyable for children that ‘see the world differently’.

Caleb is different, Caleb has Autism, and Autism ROCKS! Please leave suggestions in the comments section for any topics and themes you think we can help you with :)

We will be posting 1 to 2 videos every week, please subscribe and leave a comment to show your support.

Thanks for visiting our channel.

Click here

Memory Lane music for dementia

The BBC has a dedicated website where you can create a personalise playlist of music especially for the use of those with Dementia.
It's called BBC Music Memories, and has three catagories, Classical, Pop and Theme Tunes

This website is designed to use music to help people with dementia reconnect with their most powerful memories. Evidence shows that music can help people with dementia to feel and live better. Memories from teenage years can often be the most powerful, so why not start by looking for music from that time and begin to create a music playlist? You can then take part in our survey to help us discover the nation’s favourite music memories.

Click here to view the link.

Sight issues for everyday people

An letter written from a reader to the Editor of Computer Active magazine (issue 531 4th-17th July 2018) highlighted an issue with "blurry lines " whilst using the spreadsheet Excel. The lady was keen to warn others who may suddenly notice similar problems, because if she had not waited a couple of weeks before seeing her doctor, her sight could have been saved. She is not elderly, and runs two businesses, so for her it was a major change to her life. It concerns the condition Macular Degeneration (Wet AMD).

Here are the symptoms which may include:
1. Visual distortions, such as straight lines seeming bent.
2. Reduced central vision in one or both eyes.
3. Decreased intensity or brightness of colors.
4. A well-defined blurry spot or blind spot in your field of vision.
5. A general haziness in your overall vision.
6. Abrupt onset and rapid worsening of symptoms.

Although the reader noticed the wavy lines when she was changing figures in her spreadsheet, she also then realised that all horizontal lines appeared to "wave" at her. A quick test with an optician would have uncovered the condition.

Get Warm Stay Warm info 2021

For local energy advice across Herefordshire, call us now on freephone 0800 677 1432. Our advice line is open from Monday to Friday, 9.00 to 17.00.

The website with many details can be found at:

There are grants and winter warmth tips to help those in need this time of year. This includes those who have increased vulnerability to the cold (aged 60 or over, or experiencing long term health conditions or a disability or responsible for children under 5 years of age)
There are also advocates to whom you can speak who might guide you through your queries

  • Find out about home energy grants

  • Benefits and finance options

  • Make your home more energy efficient

  • Improve your heating and insulation

  • Help with your energy tariff and supplier switching

  • Find the best installation company for your needs

  • Advice on how to generate your own heat and electricity

  • It's well worth a visit to the website


    Hereford Council has launched a new website which helps people when considering what benefits might be available to them
    "BetterOff" is a service for people who live in Herefordshire. BetterOff will show you the benefits you are entitled to and will help you to apply for them online. BetterOff also provides information on how to find and apply for jobs.It is available in many different languages too.
    Check out these four sections

  • Your Money

  • Applications & Appeals

  • Jobs & Volunteering

  • Advice & Information

  • Click here to view the link.

    Hate crime whether about disability, gender, race or religion affects many people, and there is a specific website to give support and information about where to turn. It even has the appropriate colour settings to aid those with sight impairments or dyslexia.
    click here to view the link.

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